Failure Rate - First year?

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Gimpymoo
Posts: 1
Joined: Thu Apr 28, 2011 3:37 pm

Failure Rate - First year?

Post by Gimpymoo »

I am in the U.K and am looking to import a TrackIR 5 owing to much cheaper cost than from the U.K directly.

HOWEVER, should anything go wrong within the first year, arranging service across the pond would be a nightmare.

So, my question is, do these go wrong often within the first year?

I am prepared to take the risk if failure rate is within the first year is low.
NaturalPoint - Mike
Posts: 1896
Joined: Tue Feb 01, 2011 8:41 am
Location: Corvallis, OR

Re: Failure Rate - First year?

Post by NaturalPoint - Mike »

Unfortunately, as with any product, failures within the first year are possible. Outside of production error, our reported failures within the first year are quite low. In the event that there is a recall, we work with our overseas customers to attempt to spare them the expense of return shipping.
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