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<t>Warren,<br/> <br/> I have found the problem; totally my fault.<br/> <br/> In the PLR file for GTL and GTR, I had changed the following line:<br/> High Process Priority="0" // Improves FPS on some systems, but may conflict with some background applications<br/> To:<br/> High Process Priority="1" /...

<t>1. Yes, I have run the "check for game updates." Games are up to date.<br/> <br/> 2. When I load up the game and alt-tab out, the tracking window looks normal to me (trackhat is being tracked). I will e-mail you a screenshot.<br/> <br/> 3. I am aware of the light source problem and have eliminate...

<t>Thanks for your rapid response, Warren.<br/> <br/> I guess I am a bit colorblind.<br/> The light I am calling yellow is the same color as the light I see in any other game in which TrackIR works normally (e.g., rFactor) when I am on the track, driving, and TrackIR is tracking correctly. So I will...

Thanks, Barred.

I have checked key mapping.
That does not appear to be the problem.

<t>I recently received a new TrackIR 4 unit to replace my previous unit that had died.<br/> <br/> The new unit works well in most games; unfortunately, I am now having problems with 2 racing games which I did not have with the old unit before it conked out on me.<br/> <br/> The new TrackIR 4 does no...

My problem was hardware, not software or setup.

After a bit of back and forth, I got NaturalPoint to provide me with an RMA so that I could return my unit.

I just got my replacement TrackIR; it works fine.

I'm back in business!

<t>BOEINGNG,<br/> <br/> So far Rick has indicated he thinks it may be a software conflict between an installed game (N2003) and my USB ports.<br/> <br/> It is hard for me to understand how that explains the fact that my TrackIR 4 and N2003 happily co-existed on my PC for months without any problems,...

Thanks for the tip, Barred.

Rick, the file is on its way.

I would be happy to send you a copy of setupapi.log, but a file with this name does not exist in my NaturalPoint folder, or anywhere else on my hard drive.

Perhaps you are referring to the installog.txt file?

<t>My TrackIR 4 Pro has suddenly stopped working.<br/> <br/> I received the unit in November 2005 (Serial no. 041242). It was working perfectly until 2 days ago. There is now just a faint red light lit on the device; no other lights are lit. The device does not show up in my Device Manager. TrackIR ...