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Hi stoicastanciu, That is correct; the size of the wand that is used during calibration matters. If you are using the 250mm wand, you will need to select 255mm for the OptiWand setting in the Calibration pane. It is not necessary to adjust the size of the Calibration Square; you should be able to se...

Hi stoicastanciu, Thank you for uploading these images. I do not see a photo of the calibration wand that was used for the wand wave, only the calibration square. Could you please measure the distance between the 2 outer markers on the calibration wand that you are using for the wand wave and share ...

Hello stoicastanciu, Thank you for reaching out to the community regarding your skeleton creation issue. I have seen this error several times, and it has almost always had something to do with the calibration. When you calibrate your cameras, it is necessary to make sure the OptiWand size setting, i...

Hi Simo,

Thank you for that additional information. This sounds like it may be a MotionBuilder workflow issue.

If you could open a ticket with us a help.naturalpoint.com, I would like to troubleshoot with you a bit there.

Best,
Steven
--
Steven Andrews
OptiTrack | Senior Customer Support Engineer

Hello dlgaudet, Rigid Body editing is something that we are looking to improve, so we hope to provide better tools for this in the next couple of versions. Better tools for calculating and placing the Rigid Body's pivot point may help to address difficulties in this setup. I will put in a feature re...

Hello Gelo, Thank you for sharing this question here. I am also a fan of having something between the markers to make labeling mistakes more visible. The current versions of Motive do not have any features like this. Motive 1.10 will be available soon, however, and will contain colored connections b...

Hello kicsisimo, Thank you for reaching out to the community for support. Could you provide some more information regarding your workflow? Are you recording in ARENA or MotionBuilder, and where are you observing the head movement? If you could provide a detailed step-by-step of your process, with sc...

Hello barneygumble, Thank you for reaching out to us regarding this behavior. It is hard to say if you are experiencing the odd timelines in your takes because of the workflow or some other issue. We will be testing this to see if we can replicate the issue. Could you please give a step-by-step desc...

Hello wolfgangp, Since you are receiving exceptional calibration results, it would be useful for me to take a look at your data. Could you please open a Support ticket with us at help.naturalpoint.com , and provide a recording (.tak) of your Calibration Square as it sits in your volume? Best, Steven...

Hello msb, When you load a .tak, Motive is updated with the settings you mentioned. If you open your Cameras pane after loading a Take, the camera and system settings shown will reflect the Exposure, Threshold, Frame Rate, Point Cloud Engine, etc from the time of capture. Cheers, Steven -- Steven An...