Two TrackIRs dead in two years!

[gustavm]

Gentleman,
My second TrackIR has followed in the footsteps of my first TrackIR and just died... This after less than two years LIGHT use.
I have e-mailed support, no response. I have posted in this forum, �Drivers not found on installation". No response!
Since my first post on this matter I have since installed on a second PC. With the same result, DEAD.
So far this little gadget has cost a total of $325.09 with nothing to show for it.
Not a happy camper!
Regards,
Gustav.

[warrenEBB]

We are sorry for the erratic support, but our primary tech support person recently suffered a family tragedy.

Generally, we don't consider a device "dead" unless it is displaying strange things in the tracking window.

What you are describing sounds like a registry problem. I will have someone get back to you by email asap.

[ April 10, 2006, 11:20 AM: Message edited by: NaturalPoint-Warren ]

[rodom]

Replied to your email.

[gustavm]

Hi Warren,
Thanks for post, see thread above "Drivers not found on installation".
Regards,
Gustav.