OK, if you are using the TrackClip Pro, then you need to update the software. The 4.1.028 software is not designed to be used with the TrackClip Pro.
Remove the TrackIR software by doing the following:
a. Click "Start"
b. Click on the "Control Panel"
c. Click "Add/Remove Programs"
d. Find "TrackIR" and click "Change/Remove"
e. Once launched it will give the option to completely remove it.
f. Delete the NaturalPoint folder at the following location, C:\Program Files\NaturalPoint
g. Download and reinstall the software from the following location (4.1.036),
http://www.naturalpoint.com/trackir/06- ... nuals.html
Once installed, enter the different profiles, and select TrackClip Pro, instead of Vector