Shuuting down TrackIr problematic.

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Rolfspan
Posts: 5
Joined: Sun Jan 02, 2011 2:28 pm

Shuuting down TrackIr problematic.

Post by Rolfspan »

I have problems shutting down TrackIr 5 with Pro. Shutting down FSX yet TrackIr lingers on. Is there a particular sequence?
Thanks,
Rolf
VincentG
Posts: 7728
Joined: Mon Jul 17, 2006 5:00 am
Location: Corvallis, Oregon

Re: Shuuting down TrackIr problematic.

Post by VincentG »

Which version of the TrackIR software are you using?

Are you connected directly to the PC, or are you connected thru a hub?

What version of Windows are you using?
Rolfspan
Posts: 5
Joined: Sun Jan 02, 2011 2:28 pm

Re: Shuuting down TrackIr problematic.

Post by Rolfspan »

Thank you for your response. I am using TrackIr 5 #xxxxxx updated a week ago. I connect directly to the PC and am using Windows 7 64bit.
Rolf
VincentG
Posts: 7728
Joined: Mon Jul 17, 2006 5:00 am
Location: Corvallis, Oregon

Re: Shuuting down TrackIr problematic.

Post by VincentG »

So you have the 5.1.2 beta 3 software installed?

Is it using the 2.50 drivers (within the device manager)?

Any other USB devices plugged in next to the TrackIR camera?
Rolfspan
Posts: 5
Joined: Sun Jan 02, 2011 2:28 pm

Re: Shuuting down TrackIr problematic.

Post by Rolfspan »

I have the software update that came out recently 5.1.100 9364.
I noticed under properties compatibility Windows XP (2) is ticked on while I am running Windows 7 64bit. Windows 7 does not show up as an option. It stops with Vista. Maybe that is the problem.
In Device Manager under Natural Point Devices it shows only Natural Point trackIR 5
I am not sure if that is where the drivers could be found.
All my USB ports are filled including TrackIr which has a double port as provided by your product.

Thanks,

Rolf
VincentG
Posts: 7728
Joined: Mon Jul 17, 2006 5:00 am
Location: Corvallis, Oregon

Re: Shuuting down TrackIr problematic.

Post by VincentG »

Actually there is a newer version, than the one you have currently installed, you should try the current beta 3 software.

http://www.naturalpoint.com/trackir/06- ... nuals.html

Version 5.1 beta 03

Ok in the system device manager, under NaturalPoint devices - double click on the TrackIR camera listed there, then go to the driver tab, this will show you the current driver version being used.
Rolfspan
Posts: 5
Joined: Sun Jan 02, 2011 2:28 pm

Re: Shutting down TrackIr problematic.

Post by Rolfspan »

I installed the 5.1 - beta 03 version.
The driver is the 2.50 version
The TrackIr 5.1 has an exit now on the top left hand icon.
I landed and left the fsx plane running and attempted to turn off TrackIr by way of the exit. A little rectangular sign comes on stating "Shutting Down Clients" and then just hangs....
In order to shut it down i have to go control/alt/delete where it shows up as not responding. Eliminating that does not shut down the LED lights.
Any ideas?
VincentG
Posts: 7728
Joined: Mon Jul 17, 2006 5:00 am
Location: Corvallis, Oregon

Re: Shutting down TrackIr problematic.

Post by VincentG »

What happens if you close FSX first, before closing the TrackIR software?
Rolfspan
Posts: 5
Joined: Sun Jan 02, 2011 2:28 pm

Re: Shutting down TrackIr problematic.

Post by Rolfspan »

That worked. I should have tried that earlier. Thank you for your patience.
Rolf
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