camera status log ?

[farstar]

My cameras are show this in status log. Is this normal or do I have a problem?

red circle with X in it :camera dropped frame

yellow triangle : packet header crc fail
:invalid packet received
: packet length failed


Thank you in advance
Jack

[NaturalPoint-Dustin]

Hi Jack,

I am sure we can figure out what is going on here. What cameras are you using? How many cameras do you have? Could you describe your setup?

[farstar]

I am using 12 V100 R2 cameras. Cameras are set up with standard set up of proper length cables from natural point and 2 opti track hubs.

[farstar]

So are you guys at natural point seeing this as well?

[NaturalPoint-Dustin]

Hi Jack,

There could be a number of hardware related issues affecting this from your USB port to the actual camera itself. I invite you to submit a ticket at help.naturalpoint.com and we can troubleshoot further via email or over the phone.


Best Regards,

[farstar]

Ok I will send in a report.

[dbamerso]

Was there a solution to this issue that can be shared here? We're seeing similar output in our logs and are trying to diagnose the problem.

dba