crashing in advanced tab

Post Reply
as355
Posts: 2
Joined: Sun Feb 01, 2015 11:13 pm

crashing in advanced tab

Post by as355 »

Hello.

I have sent in a support ticket last week but haven't heard back.

When I try to expand the advanced tab the software just hangs...Every bloody time!

Have the latest version. 5.2.2??
MikeWitham
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: crashing in advanced tab

Post by MikeWitham »

as355,

I have gotten your ticket and offered a solution. I am sorry we weren't able to get back to you sooner, but our support department does not work on weekends. Please let me know when you have time to test the suggested solution.

Regards,
Mike Witham
TrackIR Product Manager
as355
Posts: 2
Joined: Sun Feb 01, 2015 11:13 pm

Re: crashing in advanced tab

Post by as355 »

Hi Mike.

I owe you an apology, the problem was my end with my internet connection constantly dropping out, so I didn't receive email from anyone for two weeks.

I will run your suggestion and get back to you.

Thanks.
Post Reply