BSOD if I plug in my Track IR 5

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EncryptedToast
Posts: 1
Joined: Mon Jun 15, 2015 2:43 pm

BSOD if I plug in my Track IR 5

Post by EncryptedToast »

Hello,

I have a new system that I just built to replace my aging Duo Core. My Track IR5 has served me well and I have no reason to believe there is anything wrong with it, so suspect something else.

Anyway, I have both USB 2 and 3 ports but no matter which I choose to plug it into, I see a blue screen. I can replicate it on demand and I have other queries out there to see what may be wrong but thought I would also post here.

Is there any advice you can offer me?

Thank you
MikeWitham
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: BSOD if I plug in my Track IR 5

Post by MikeWitham »

EncryptedToast,

Would you be able to send the BSOD error code? I don't have anything specific that I know of that would be causing the TrackIR to cause a Blue Screen.

Regards,
Mike Witham
TrackIR Product Manager
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