forums.naturalpoint.com

Hello Vulcan542, I am glad that both lights are on now. It is normal for the numbers to change as you move your head around. You may need to make adjustments to the settings to fine tune them so they are right for you. Have you tried using a different profile? You can also use a hotkey to re-center ...

Hi Kllrt,

Have you checked to see if there are any errors in Windows Event Viewer that may help guide you to what is causing the conflict?

Kind Regards,

Hello Kllrt, It looks like your TrackIR unit is more than 12 years old. Some older models may not work with the newer software. If it is working with 5.4.2, I would continue to use that version and ignore the prompts to update the software (you can update the games list without updating the software...

Hi Kony72,

Our developers are aware of the request, but I don't have any updates as to when a Linux version may be released.

Kind Regards,

Hello lanzz,

How long has the TrackClip Pro been attached to your headset? You may wish to add a different kind of foam to allow the clip to be secured on a headset with a different profile.

Kind Regards,

Hello Eian, Our developers recommend trying the following: download latest drivers/windows updates -> turn off variable refresh rate on monitor and just keep it to the multiples of 120 manually -> turn off vsync and gsync -> turn down other graphical settings to try to stabilize framerate -> change ...

Hello BorisBritva_72,

I see one forum post that mentions a possible resolution to this issue: viewtopic.php?p=72576#p72576.

If those steps do not help, please reach out using the help form on our website: https://www.trackir.com/help.

Kind Regards,

Hi Jojothebox, The TrackClip Pro (https://www.trackir.com/accessories/) is a wired accessory that has three red LEDs on an arm, all of which should be facing the camera. If you have any other LEDs on your TrackClip Pro, then it sounds like you may be using a device from a different manufacturer. The...

Hi Gladius55, I would start by switching the software to Camera View and tracking how the camera is detecting the LEDs. At what points does it lose sight of the LEDs and cause the dots to turn red? Do those correspond with the times when the view flips? You may need to either adjust the position of ...

Hello RacoonChile, The left LED indicates whether the camera is detecting either the LEDs (from the TrackClip Pro), or the reflection of the IR lights (from the TrackClip). If there is no left LED, then the camera isn't picking up three reflections or LEDs. I would first start by switching the Track...